1. Right of withdrawal and return of parcels

(1) The right of withdrawal described below is not valid for Articles made according to consumer specifications or clearly personalized. (2) Right of withdrawal As a consumer customer, the customer has a period of 14 days to exercise his legal right of withdrawal. The delay is counted from the reception of the Articles by the customer. If the 14-day period expires on a Saturday, a Sunday or a public holiday, it is extended to the next working day. The customer does not need to provide reasons to exercise your right of withdrawal. The customer may revoke his contractual declaration in written form (eg mail, fax, e-mail) or return the item. The withdrawal must be sent to:


Address: 100 cours Lafayette - 69003 - LYON - France

e-mail: info@easy-glove.com

(2) The consequences of the withdrawal

In the case of an effective withdrawal, the benefits received from both sides shall be repaid and, where appropriate, the exploited uses (eg bank interest) to be repaid. If Customer is unable to return to EASY GLOVE the item (s) received, either wholly or in part, or only in a damaged condition, Customer shall grant to EASY GLOVE, as the case may be, the partial or total value of the items. Items which can be sent by parcel are to be sent back to EASY GLOVE at the address mentioned above. The return costs are to be paid by the customer if the delivered goods correspond to those ordered and if the shipping costs do not exceed the sum of 100,00 EUR or if the customer has ordered an article for a higher sum of which the customer has not yet paid the consideration or installment payment agreed upon by contract at the time of withdrawal. For an order equal to or greater than EUR 100.01, EASY GLOVE will bear the cost of return provided that this has been expressly agreed with EASY GLOVE customer service. In this case, the return costs will be refunded upon presentation of the proof of payment (this is to be attached to the shipment). Unpaid redirections will not be accepted. The obligation to refund the return costs must be fulfilled within 30 days from the sending of the article (s) of the customer's declaration of retraction.